Payment FAQs

What are the payment methods available?

For the best in online shopping experience, we offer multiple payment methods:

  • Credit Card (VISA and MasterCard)
  • Debit Card
  • PayPal
  • Bank Transfer (only available for shipment in Thailand)


How can I know if my payment was successful?

An email notification of whether your payment was successful or not will be sent to you once you order has been confirmed.


Which credit cards are accepted for payment?

GoldGeGa accepts all major credit cards supported by VISA and MasterCard. Your card details will be protected using Secure Sockets Layer (SSL)


Can I use a credit card which is not under my name to place an order?

We not encourage doing so as for transaction security. If you would like to use a credit which is not under your name, please contact us at for assistance. Please not that GoldGeGa may require you to submit a signed copy of the cardholder’s identification (national ID or passport) and credit card.


Why was my order charged wrong amount?

Your order might incur additional shipping fees, such as Outside Delivery Area (ODA). For more information on these extra fee terms, please refer to In case of incorrect charge, please contact us at


Do you keep my credit card details?

Your security is our priority. Every credit card transaction occurs within a secure environment. We do not retain you credit card information after you order is completed; it is submitted directly to our bank for payment processing.


Where can I request an official tax invoice?

To request an official tax invoice, please contact us at Information provided during your checkout process will be used for tax invoice, which cannot be changes once your order has been placed. We encourage you to use your full legal name or accurate juristic person’s name when ordering with us to ensure eligibility of the invoice.