Warranty

Is there a warranty for the product?

Not every product will include the Brand warranty, but the diamond certificate or gemstone certificate would be applied.

 

What diamond certificate or gemstone certificate could be found?

Most of the diamond and precious gemstone will accompanied with the certificate from the world’s respected laboratories in the diamond industry. Gemological Institute of America (GIA) or the HRD Antwerp (HRD) are most highly valued in the Industry. For more information.

 

Is there a ‘Return Service’ for damaged items?

The service is only available for the damaged items due to the logistics.

 

How long are the coverage days?

All items sold on Goldgega are coverage of return policy that due to the logistic for 7 calendar days. Countdown starts from the date you received the item.