GoldGeGa’s Privacy Policy

Data protection is matter of trust and your privacy is important to use. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealing with you.

We will only keep your information for long as we are wither required to do by law or as is relevant for the purposes for which it was collected.

What kinds of information do we collect?

We collect the content and other information you provide when you our Platform, including when you sign up for an account, create the product, purchase product and making review on the site. This can include information on or about the content you provide, such as photo or the date a file was created. We do collect information about how you use our Platform, such as types of content you view or engage with or the frequency and duration of your activities. Also, we collect content and information that other people provide when they use our Platform, including when they communicate or upload or import any contact information.

When you create a GoldGeGa account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include yours:

• Name
• Demographic Address
• Email Address
• Contact Number
• Other information relevant to customer surveys and/or offers

You must only submit to us, information which is accurate and complete and not misleading and you must keep it up to date and inform us of changes. We reserve the right to request for documentation to verify the information provided by you.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

If you sign up for GoldGeGa using social media account or link your GoldGeGa account to your social media account or use certain other GoldGeGa social media features, we may access information about you which you have voluntarily provided under your social media account via that social media provide in accordance with the provider’s policies and we will manage your personal data which we have collected in accordance with GoldGeGa’s privacy policy.

How do we use this information?

The personal information we collect from you will be used, or shared with third parties, for some or all of the following purposes:

• To facilitate your use of the service and/or access to the platform
• To process orders you submit through the Platform. Payments that you make through the Platform for products
• To deliver the products you have purchased through the Platform. We may pass your personal information on to a third party in order to make delivery of the product to you (our 3PL courier)
• To update you on the delivery of the products and for customer support purposes
• To compare information and verify with third parties in order to ensure that the information is accurate
• To administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Platform; improve the layout and/or content of the pages of the Platform and customise them for users; identify visitors on the Platform; carry out research on our users’ demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, provided you have indicated that you have not objected to being contacted for these purposes;
• When you register an account with GoldGeGa or otherwise provide us with your personal information through the Platform, we will also use your personal information to send you marketing and/or promotional materials about our or third party sellers’ products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies
• GoldGeGa may be required to disclose personal information such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes, or for fulfilment of legal and regulatory requirements and requests. GoldGeGa may share your personal information with third parties and our affiliates for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by GoldGeGa. In sharing your personal information with them, we endeavour to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.

GoldGeGa does not engage into the business of selling customers’ personal information to third parties.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We protect your personal information by:

• Restricting access to personal information
• Maintaining technology products to prevent un-authorised computer access
• Securely destroying your personal information when it is no longer needed for any legal or business purpose

GoldGeGa uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

If you believe that your privacy has been breached by GoldGeGa, please contact us at our e-mail address below

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your GoldGeGa password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to GoldGeGa. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

Collection of Computer Data

GoldGeGa may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Services and/or access the Platform.

When you visit GoldGeGa, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer’s IP Address
• Browser type
• Webpage you were visiting before you came to our Platform
• The pages within the Platform which you visit
• The time spent on those pages, items and information searched for on the Platform, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve the Platform and the services and products we provide.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Changes to the Privacy Policy

GoldGeGa shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the platform.

GoldGeGa’s Right

YOU ACKNOWLEDGE AND AGREE THAT GOLDGEGA HAS THE RIGHT TO DISCLOSE YOUR PERSONAL INFORMATION TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF GOLDGEGA HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL INFORMATION IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST GOLDGEGA FOR THE DISCLOSURE OF YOUR PERSONAL INFORMATION IN THESE CIRCUMSTANCES.

Contacting GoldGeGa

If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns, or require any help on technical or cookie-related matters, please feel free to contact us at customerservice@goldgega.com